银行营业网点服务基本要求(英文版) |
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标准编号:GB/T 32320-2015E |
标准状态:现行 |
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标准价格:264.0 元 |
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This standard specifies the basic contents of service environment,service functions,service management,and protection of consumersrights and interests of bank branches.
This standard is applicable to the provision of services at the fixed bank branches.For such innovative branches as community banks,off?bank self?service banks,the relevant requirements of hardware facility in this standard may be referred to. |
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英文名称: |
Basic Requirements of Bank Branches Services |
中标分类: |
综合>>经济、文化>>A11金融、保险 |
ICS分类: |
社会学、 服务、公司(企业)的组织和管理、行政、运输>>03.060金融、银行、货币体系、保险 |
发布部门: |
General Administration of Quality Supervision,Inspection and Quarantine of the Peoples Republic of China and Standardization Administration of the Peoples Republic of China |
发布日期: |
2015-12-28 |
实施日期: |
2016-06-01
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提出单位: |
Peoples Bank of China. |
归口单位: |
SAC/TC 180(China Financial Standardization Technical Committee). |
页数: |
16页 |
出版社: |
中国标准出版社 |
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